Reservations Agent

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Reservations Agent, you will assist guests in making their dining arrangements, ensuring their individual preferences are considered and their experience meets Aqua standards. This is a 40-hour/week position.

Where are we located?

The position will be split between our Head Office located on Borough High Street, nestled between Borough Station and The Trinity and our Regents Street venue which sits atop a former department store in the heart of London's West End.

What we bring to the table:

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Head Office perk
• Share the Talent: Bring a friend on board and earn £500

Your day at Aqua:

• Warm Welcome: Greet guests with enthusiasm over the phone or online, managing reservations and ensuring special requests are noted for a personalized dining experience
• Expert Guidance: Be the go-to expert on the restaurant’s menu, policies, and events, providing guests with helpful info to guarantee they have a great time from the moment they book!

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.

Apply today as a Reservations Agent and be part of Aqua’s global culinary adventure!