Server Assistant

Hutong NYC

New YorkWeeklyFull time

A Server Assistant, also known as a Busser, is responsible for assisting Servers & Captains to improve the dining experience for our customers. Their duties also include communicating with kitchen staff and balancing dishes as they clear them from the appropriate table.


A Server Assistant also collaborates with Captains, Restaurant Managers, and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization.


Server Assistant responsibilities include:

  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Providing attentive service to diners
  • Promptly addressing any customer service issues and referring to management when necessary
  • Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
  • Uphold our food health safety and sanitation principles.
  • Remove dirty dishes from the table.
  • Inform management of customer feedback.